2024 T8M8 TERMS AND CONDITIONS

All members or persons seeking to become Members of Triple Eight Race Engineering agree to be bound by these Terms and Conditions. A breach of the Terms and Conditions by a Member may result in cancellation, refusal or suspension of a Membership.

DEFINITIONS

Member: A person who holds an active Membership with Triple Eight Race Engineering in 2024.

Membership: The rights and obligations that accrue to a person as a consequence of the person being accepted as a Member of Triple Eight Race Engineering.

Primary Account Holder: The person responsible for the Membership.

T8M8: A Member of Triple Eight Race Engineering in 2024.

Triple Eight Race Engineering: Triple Eight Race Engineering Australia Pty Ltd (ABN 14 105 906 518) and all of its existing or future subsidiaries, affiliates, entities and identities.

1        PURCHASING A MEMBERSHIP

1.1       A New Member is a person who becomes a Member of Triple Eight Race Engineering in 2024.

1.2       If the person applying for Membership intends to be the Primary Account Holder, the applicant may purchase a Membership online and upon acceptance will be a New Member for 2024.

1.3       A Primary Account Holder is the person responsible for the Membership, who is to be contacted for Membership matters and is liable for payments arising with respect to the application for Membership.

1.4       After submitting an application for Membership, New Members will receive an order confirmation via email once the Membership has been processed, which may take up to three business days to be sent. New Members must have a valid email address in order to purchase a Membership. Shipping and processing may be delayed at the beginning of the calendar year due to merchandise supply levels. 

2        SPECIAL CONDITIONS APPLYING AS A RESULT OF COVID-19 PANDEMIC

2.1       Upon applying for a Membership, a New Member acknowledges and accepts that Covid-19 is an extremely contagious disease that can lead to severe illness and death. Members assume all risks, hazards, and dangers arising from or relating in any way to the risk of contracting COVID-19 or any other communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness, whether occurring before, during, or after the event, however caused or contracted, and voluntarily waive all claims and potential claims against Triple Eight Race Engineering relating to such risks.

2.2       Triple Eight Race Engineering is required to abide by all government restrictions recommended or imposed in relation to managing the risks of the Covid-19 pandemic. All Memberships and their inclusions and any offers made to Members are subject to any government recommendations or restrictions affecting Triple Eight Race Engineering’s ability to deliver the products or services offered, both in 2022 and in future years.

2.3       The ability of Triple Eight Race Engineering to deliver products or services may from time to time be at the discretion of the Supercars Championship Organisers. In such instances, Triple Eight Race Engineering is not liable for the failure or partial failure of delivery of such products or services. Members accept that they may forfeit one or more of their Membership inclusions and such inclusions will not be delivered in proceeding years.

3        MEMBERSHIP TERMS AND CONDITIONS

3.1       Subject to complying with its obligations under the Australian Consumer Law and other legislation, Triple Eight Race Engineering reserves the right to amend advertised pricing should circumstances beyond reasonable control of Triple Eight Race Engineering affect the ability to provide Memberships at the advertised price. Triple Eight Race Engineering does its best to ensure products and services are delivered at their advertised price; however, should events such the Covid-19 pandemic impact upon such delivery, then prices may be amended to reflect the effect of such an event.

3.2       All prices advertised in relation to Memberships are inclusive of GST, unless otherwise stated.

3.3       Members must pay up front and in full when purchasing a Membership, in accordance with the Terms of Service of TPF Sports Pty Ltd.

3.4       Regardless of how the Membership is purchased, it is a condition of Membership that all Members agree to be bound by these Terms and Conditions of Membership with Triple Eight Race Engineering.

3.5       Any person or persons using any Membership entitlement or inclusion, regardless of whether they purchased the Membership themselves, are bound by these Terms and Conditions.

3.6       All Members must make any person making use of their Membership entitlement or inclusion aware of these Terms and Conditions.

3.7       Any Member in breach of these Terms and Conditions risks having their Membership cancelled without refund.

3.8       The Member acknowledges that he/she has read these Terms and Conditions carefully, obtained advice if they consider necessary, and agrees with them.

3.9       Membership entitlements including Pit Garage Tours, Member Events, Merchandise Discount and Hot Laps are strictly non-transferrable without consent of a member of Triple Eight Race Engineering Commercial Department staff.

3.10    Memberships cannot be traded, sold or used for advertising, promotion or other commercial purposes including competitions without prior written consent of Triple Eight Race Engineering. If a Membership is found to be in breach of this condition, the Membership will be immediately cancelled without notification or refund and the bearer of the Membership will be refused access to any inclusions or entitlements.

3.11    Members are responsible for ensuring that their contact details are correct and up to date. Triple Eight Race Engineering is not liable for any loss or damage as a result of incorrect or out of date details being used in relation to a Membership.

3.12    Members must have a current and operational email address that is registered to the Membership with Triple Eight Race Engineering.

3.13    Any user of the Member’s Membership rights is also bound by the Terms and Conditions of the Membership, and the Member is obliged to inform such persons of these Terms and Conditions.

3.14    Membership packs containing merchandise products are delivered by TPF Sports Pty Ltd in accordance with the Terms of Service of TPF Sports Pty Ltd.

3.15    Meeting a Triple Eight Race Engineering driver, including but not limited to Jamie Whincup, Will Brown, Broc Feeney and Craig Lowndes, is not guaranteed in any part of a Membership and its entitlements.

4        MEMBERSHIP RESTRICTIONS

4.1     Junior/Grassroots

4.1.1       To be eligible for a Grassroots Membership, the applicant must be aged between 3 years old and 14 years old at the time of purchase.

4.1.2       All Grassroots Members must have their Membership recorded under their own individual name and a date of birth must be provided for each Grassroot Member.

4.2     Platinum/Panorama

4.2.1       Panorama Memberships are limited to 88 subscriptions per calendar year. A Member is entitled to hold only one Panorama Membership in that Member’s name.

4.2.2       To be eligible for a Panorama Membership, the applicant must be aged 16 years old or older.

4.2.3       All Panorama Members must have their Membership recorded under their own individual name. Failure to do so will result in cancellation of the Membership.

5        MERCHANDISE DISCOUNT

5.1       The Merchandise Discount included in a Membership is redeemable in an official Red Bull Ampol Racing trackside store at Supercars events and online via the official Red Bull Ampol Racing website.

5.2       The Merchandise Discount does not apply to any retailer other than TPF Sports Pty Ltd, unless otherwise stated.

5.3       The Merchandise Discount is available to Members upon presentation of their current Membership card and photo ID and by entering the Merchandise Discount code for the current year as directed on the Red Bull Ampol Racing website.

5.4       The Merchandise Discount is valid from the time of purchase of the Membership to 31 December of the year of purchase of the Membership.

5.5       The Merchandise Discount is only available on full priced items and is not available in conjunction with any other codes or orders, or discounted products. Membership discount does not apply to any third party items including (but not limited too) models cars, prints, books, footwear, accessories, memorabilia and watches.

5.6       The Merchandise Discount must only be used by a current Member. Any Member found to be in breach of this condition will have their Membership cancelled immediately without refund.

6        CORPORATE HOSPITALITY DISCOUNT

6.1       The Triple Eight Race Engineering corporate hospitality suite is operated by Octane Events Pty Ltd.

6.2       Members are entitled to purchase tickets for the Triple Eight Race Engineering corporate hospitality suite at corporate rates. 

6.3       The Triple Eight Race Engineering corporate hospitality suite is not available at all Supercars events and is subject to government restrictions recommended or imposed in relation to managing the risks of the Covid-19 pandemic.

6.4       Entry into the Triple Eight Race Engineering corporate hospitality suite is subject to the terms and conditions of Octane Event Pty Ltd and the Supercars Championship Organisers.

6.5       Members may use the corporate hospitality discount by emailing soundos@octaneevents.com.au.

7        PIT GARAGE TOURS

7.1       Pit Garage Tours (Tours) take place at Supercars Championship events in the Triple Eight Race Engineering garages.

7.2       The ability of Triple Eight Race Engineering to conduct Tours is dependent upon government restrictions recommended or imposed in relation to managing the risks of Covid-19.

7.3       Pit Garage Tours are not conducted on every day of every event.

7.4       Entry tickets to the event and paddock are not included in a Pit Garage Tour and Members are responsible for securing the relevant accreditation to take their Tour themselves.

7.5       When attending a Pit Garage Tour Grassroots Members must be accompanied by an adult. The accompanying adult does not need to be a Member.

7.6       It is at Triple Eight Race Engineering’s absolute discretion whether a Member may bring a guest to attend a Tour.

7.7       The date and time of a Member’s Pit Garage Tour will be advised to the Member in writing. If a Member does not attend their Tour at the allocated time the Tour is forfeited. It is at Triple Eight Race Engineering’s discretion whether a Member who has failed to attend an allocated Tour may take the Tour at another time.

7.8       Members and Members’ guests attending a Tour are subject to the rules, terms and conditions of the Supercars Championship at all times. Triple Eight Race Engineering reserves the right to remove a Member and/or a Member’s guest from a Tour at any time for any reason a Triple Eight Race Engineering member of staff may deem reasonable.

8        HOT LAPS

8.1       Panorama Members only are eligible to take one (1) Hot Lap as part of a Panorama Membership.

8.2       Triple Eight Race Engineering reserves the absolute and unfettered right to refuse a Hot Lap to any Hot Lap Participant (Participant) for a breach of these Terms and Conditions or any other reason that Triple Eight Race Engineering deems reasonable.

8.3       Participants must be at least 16 years of age at the time of taking the Hot Lap.

8.4       Participants must measure no greater than:

8.4.1       190cm (6ft 2in) in height;

8.4.2       425mm at widest part of Waist/Hip; and

8.4.3       110kg in weight.

8.5       Hot Laps must not be taken by any person with a pre-existing heart ailment or injury or any impediment that may prevent a Participant from being able to exit the race car without assistance.

8.6       Pregnant women must not take a Hot Lap.

8.7       Participants are required to sign an indemnity form prior to the commencement of a Hot Lap, releasing to the extent permitted by law Triple Eight Race Engineering from any liability in relation to the Participant’s undertaking of the Hot Lap.

8.8       Participants must follow all instructions given by Triple Eight Race Engineering, including but not limited to the instructions written on the Hot Lap voucher. All details included on the Hot Lap voucher form part of the Terms and Conditions.

8.9       The dates, locations and times of days on which Hot Laps are conducted are not negotiable.

8.10    Participants acknowledge that the ability of Triple Eight Race Engineering to deliver Hot Laps may from time to time be at the discretion of government restrictions recommended or imposed in relation to managing the risks of the Covid-19 pandemic. In such instances, Triple Eight Race Engineering is not liable for the failure or partial failure of delivery of such products or services. Participants accept that they may forfeit their Hot Lap and such Hot Lap will not be delivered in proceeding years.

9        MEMBER BEHAVIOUR

9.1       Triple Eight Race Engineering reserves the right to suspend and/or cancel a Membership of any Member who behaves in a manner that Triple Eight Race Engineering deems to be unsafe or inappropriate. If a Membership is suspended or cancelled the Member will not be entitled to a refund for any unused portion of the Membership entitlements.

9.2       Members are encourage to promptly report any incidents or unsatisfactory behaviour in writing by emailing the Triple Eight Race Engineering Commercial Department at 2024members@tripleeight.com.au so the issue can be investigated and the appropriate actions can take place, if deemed necessary by Triple Eight Race Engineering.

9.3       Triple Eight Race Engineering reserved the right to decide what is unsafe or inappropriate conduct in its sole and unfettered discretion.

9.4       To the fullest extend permitted by law, a Member in breach of the Terms and Conditions has no right to object to or appeal against any decision made by Triple Eight Race Engineering to suspend or cancel a Membership as a consequence of the Member acting in a manner that Triple Eight Race Engineering deems to be unsafe or inappropriate.

9.5       Triple Eight Race Engineering reserves the right to refuse an application for a Membership.

10   LIMITATION OF LIABILITY

10.1    If Triple Eight Race Engineering is unable to deliver on its representation of the Membership the Member agrees to the fullest extent permitted by law to release Triple Eight Race Engineering from any liability and not to seek a refund or compensation from Triple Eight Race Engineering for any such inability.

10.2    The products and services offered in any sponsor promotional material or promotional activity are not offered by Triple Eight Race Engineering. Triple Eight Race Engineering does not accept lability for any product or service referred to in such material, and to the fullest extent permitted by law excludes all lability with respect to these products and services.

10.3    Triple Eight Race Engineering is required to abide by all government recommendations and restrictions imposed in relation to the management of the public health risks associated with Covid-19 (or any other public health incident), along with any other obligations, protocols or restrictions. Any offers benefits or inclusions provided to Members are subject to any government recommendations, restrictions or protocols allowing Triple Eight Race Engineering to deliver on its representation, both in 2022 and future seasons.

11   CANCELLATION OF MEMBERHSHIP

11.1    Members or Primary Account Holders may send a written request to Triple Eight Race Engineering to request the unused portion of their Membership be cancelled. Any application for cancellation must be accompanied by a written explanation of the circumstances which the Member considers merits cancellation of the Membership.

11.2    Memberships may not be cancelled once the Membership package is no longer on sale.

11.3    Triple Eight Race Engineering reserves the right in its absolute discretion to agree or not agree to cancel a Membership following a request by a Member.

11.4    Regardless of the time at which the Membership is cancelled, Members who are permitted to cancel their Membership following a request by the Member to Triple Eight Race Engineering will incur a cancellation fee of:

11.4.1   $100 for Panorama Memberships;

11.4.2   $50 for Trackside Memberships;

11.4.3   $30 for Rookie Memberships; and

11.4.4   $25 for Grassroots Memberships.

11.5    A request for cancellation will be refused if the Member has used their Membership to attend a Pit Garage Tour and/or a Member Event in 2024.

11.6    A request for cancellation by a Platinum Member will be refused if the Member has used their Membership to take a Hot Lap in 2024.

12   PRIVACY AND PROMOTIONS

12.1    When you apply to become a Triple Eight Race Engineering Member you are asked to provide personal information.

12.2    You consent to TPF Sports Pty Ltd and Triple Eight Race Engineering using your personal information to send you marketing communications, communicate with you about Triple Eight Race Engineering, provide you with details of offers that may be of interest to you and let you know about our policies and terms. Communications may include (but not be limited to) offers from Triple Eight Race Engineering sponsors and Supercars. We also use your information to respond to you when you contact us. Communication may be via a range of electronic or digital formats and platforms.

12.3    Triple Eight Race Engineering may share your personal information with sponsors and partners, or with other third-party companies who help us provide and improve our services or who use advertising or related products. The types of other third parties with whom we share your personal information include fulfilment partners, ticketing partners, advertising, marketing, measurement and analytics services. Your personal information is provided to other third-party companies subject to strict conditions, as detailed in the TPF Sports Pty Ltd Spam Act Policy and Privacy Policy.

12.4    If you would prefer not to receive marketing or promotional material please email 2024members@tripleeight.com.au.

12.5    Your privacy is important to Triple Eight Race Engineering and there are procedures in place to ensure that your information remains confidential. We are mindful that your personal details are private and as such we will only disclose your information in accordance with the Privacy Act 1988. TPF Sports Pty Ltd administers the current data management system used by Triple Eight Race Engineering and Members acknowledge that their personal details will be available to these third parties for the purpose of administering Memberships with Triple Eight Race Engineering.

12.6    Any request for Membership information can only be done by the Primary Account Holder.

12.7    You may access your private information held on the Triple Eight Race Engineering database by contacting the Triple Eight Race Engineering Commercial Department.

12.8    You have the right at any time to refuse to receive marketing material.

12.9    All Members acknowledge that they have read the Privacy Policy and Spam Act Policy available at redbullampolracingshop.com.

13   RIGHT TO AMEND TERMS AND CONDITIONS

13.1    Triple Eight Race Engineering reserves the right to amend these Terms and Conditions as may be reasonably necessary from time to time in its absolute discretion.

13.2    Triple Eight Race Engineering does not warrant that every request for Memberships, Membership entitlements and related offers can or will be complied with.

14   ACCEPTANCE OF TERMS AND CONDITIONS

14.1    By purchasing a Membership, the Member acknowledges that the Member has carefully read and accepted the above Terms and Conditions. All Members are bound by these Terms and Conditions regardless of how the application was submitted.